Learn About Fraud

How to spot fraudulent emails and purchasing-related documentation.
Thungela has recently become the focus of phishing and procurement related scams in which fraudsters try to extract personal information, goods or money by pretending to be Thungela.
These typically take the form of requests for quotations (RFQs) or similar purchase requests. 

The email and documentation may look convincing but, you’ll know it’s fraudulent if:

• The email address is different to this format: name.surname@thungela.com
• It’s asking for upfront deposits, security deposits or fees for accessing tender documentation. We’d never do this.
• It’s asking for your bank details – remember that as a supplier, we capture and verify your banking details during your registration phase. When we require any updates to your details – we will not do this on an RFQ.
• It’s asking for samples upfront.
• It’s out of the blue: you receive a quotation request even if you did not do any work with Thungela in the past. Our standard process is to contact prospective suppliers to let them know about an opportunity and typically conduct a site briefing to discuss our requirements.